"Anyone interested in joining us in filing a complaint with the Attorney General of Texas, please feel free to call 248 866 8084. We are also considering filing a lawsuit. Dennis."
You can also call BBB in TEXAS and let them know your situation.
Attorney General office's requested that consumers to file their complaint and hire an attorney : https://www.texasattorneygeneral.gov/cpd/file-a-consumer-complaint
You can also call them : 800-621-0508
Office of the Attorney General
Consumer Protection Division
PO Box 12548
Austin, TX 78711-2548
Better Business Bureau
1601 Elm Street #3838, Dallas, TX 75201
Reason of review: Damaged or defective.
Monetary Loss: $600.
Preferred solution: Full refund.
I didn't like: Customer service - difect products, No service after sale.