Not resolved

I recently called "The Interior Gallery "for information about replacing a toilet seat. I called a total of four times, spoke with Shelley twice, spoke with Rachel once and do not remember the fourth name.

Needless to say, no one returned my call or emailed. I had selected a seat from their catalogue and wanted the measurements. I can't imagine actually doing business with someone that doen't bother to return a call about a possible sale. I recently decided to check out their reviews and after taking a look I am so happy I did not end up ordering anything from this company!

We had actually considered ordering a new toilet if we were unable to locate a replacement seat. I can now just imagine what the outcome would be if we place an order and there was a problem.

Product or Service Mentioned: The Interior Gallery Customer Care.

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from Mar 19.
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